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domain transfer faq

Domain Transfer Process Overview:

Web World Online makes it easy to transfer the domain to another registrar. There are certain steps that may delay the transfer from occurring. Once the domain completes the requirements, it can take up to 60 days or longer to complete the transfer. Please read the information carefully and if you have any questions, please contact us. Please allow domain transfers at least 1 month to begin the process of transferring a domain. This will give ample time to fix any mistakes and re-initiate the transfer in time.

  1. Initiate transfer request by email, phone or mail.
  2. A transfer fee of $49 by check, money order, cashiers check or cash. Credit cards are not accepted.
  3. Once payment is cleared, Web World Online will unlock the domain and to receive an authorization code.
  4. An email will be sent to the customer initiating transfer. It will contain the ID number and key code with a link to confirm.
  5. Once the transfer is complete, the customer agrees full responsibility for managing and renewing the domain.

Domain Expiration:

We will send domain renewal reminders prior to the expiration date by email to the email address you listed with us. It is up to the customer to keep Web World Online contact information updated. If you fail to renew your domain, your services may be interrupted, at which point your name servers will be changed by the registrar which can affect your website and email. To renew an expired domain, Web World Online requires $49 plus the normal price to renew the domain name. After you payment is received it may take a few more days before your site and email is back up. For domains expired over 30 days, please read redemption period.

Redemption Period:

Once the domain has been expired for 30 days, domains enter the redemption period. At this point, Web World Online requires $90 plus the normal price to renew the domain name. This redemption period can last until the next expiration date or until the registrar auctions the domain to a higher bidder whichever comes first. Web World Online may also release the domain so that it can be registered again, but is not required to announce when we do this, and cannot be forced.

Web World Online is released of all liability once the domain is released and makes no guarantee that the customer will be able to obtain the domain.

Please note that once the name servers are changed, it is up to the customer to contact Web World Online directly since the name servers may affect the web hosting and domain emails.